Citelock was founded in 2024 in Austin, TX with one goal: make legal hold management defensible, fast, and actually usable by the people responsible for it.
Legal hold management at most organizations runs on spreadsheets, email threads, and hope. A paralegal manually tracks who responded. Someone else maintains a list of custodians in a shared drive that nobody has updated since the last matter closed. When opposing counsel asks for your hold documentation, someone spends three days reconstructing a timeline from Outlook folders.
The existing enterprise platforms — built for IT teams and priced for AmLaw 100 firms — are not the answer for the majority of legal departments. They are expensive, slow to deploy, and require dedicated administrators to operate effectively.
Citelock is built differently. It is designed for in-house legal teams with real workloads: organizations with dozens of active matters, not hundreds of millions in outside counsel spend. The platform is fast to deploy, intuitive enough that attorneys use it without training, and defensible enough that the audit trail holds up in court.
A legal hold platform that cannot produce a complete, timestamped audit trail on demand is not doing its job. Every action in Citelock is logged permanently.
When a lawsuit lands, you have hours — not weeks — to issue a hold. Citelock is designed to go from zero to issued in under two minutes, regardless of how many custodians are involved.
Legal hold data is litigation-sensitive. We hold ourselves to SOC 2 Type II, GDPR, and FRCP standards not because customers require it, but because legal data demands nothing less.
Legacy platforms create lock-in by making migration feel impossible. We built a first-class migration tool that moves your full history — matters, holds, custodians — without losing a single acknowledgment record.
Founded by practitioners who spent years working inside legal departments and eDiscovery practices — not outside looking in.
Former in-house eDiscovery counsel at a Fortune 100 retailer. Spent eight years managing legal holds across global litigation portfolios before building the tool she always wished existed.
Built compliance infrastructure at two enterprise SaaS companies before joining Citelock. Architected the migration engine and audit logging systems that make Citelock's data portable and defensible.
Certified Information Privacy Professional (CIPP/US, CIPP/E). Leads Citelock's SOC 2 program, DPA negotiations, and regulatory compliance strategy. Former legal ops lead at a global professional services firm.
Full-stack engineer with a background in regulated industries including fintech and healthtech. Leads the product engineering team and owns the platform's API design and security architecture.